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1. LEGAL NOTICE

Welcome to the website of SOLUNION Seguros. The purpose of this website is to provide the general public information on products and services owned by SOLUNION.
These provisions regulate accessing and browsing this website available to its Internet users.

2. WHO WE ARE

Solunion Seguros, Compañía Internacional de Seguros y Reaseguros S.A. is a company formed under Spanish law, with its registered office at 28020 Madrid (Spain), Avenida del General Perón no. 40, that may be contacted on telephone number (+34) 902 400 903, fax number (+34) 91 581 51 46, or electronic mail informacion@www.solunion.com.
It is registered at the Business Registry of Madrid, Volume 6534, General 5540, Section 3, Folio 69, Sheet 55389, Entry no. 1, and it has Tax Identity Number A/28761591. It is registered as an insurance company authorised by the Ministry of Economy and Competition to operate in the branch of Credit insurance and subject in exercise of its insurance activity to supervision by the Directorate General of Insurance and Pension Funds, on the Administrative Registry of Insurance Companies of which it is registered under code C0571.

3. GENERAL TERMS AND CONDITIONS

These general conditions regulate accessing and using the SOLUNION www.solunionseguros.com that SOLUNION makes available at no cost to its Internet users.
The purpose of this web page is to provide information on SOLUNION Seguros de Crédito and the products and services it offers. Access to the same implies acceptance without reservations, free of charge and without prior registration, without prejudice to the possibility of requiring prior registration to access certain information, as well as to allow the Insureds who fulfil the conditions established for the purpose to be able to access online services to manage their policies through the restricted area.
SOLUNION reserves the right to modify and update, at any time and without advance notice, the information contained in its website, as well as its configuration, presentation and access conditions.
Both the access to this website as well as the use made of the information contained therein are the sole responsibility of the user. SOLUNION will not be held liable for any consequence, damage or prejudice that may arise of said access or use of the information. SOLUNION shall not be held liable for any security errors that may occur or any damages that may be incurred by the user’s computer system or the files or documents stored in the same, as a result of viruses on the user’s computer used to connect to the website’s services and contents, of poor browser performance or of the use of outdated versions of the same.
SOLUNION will not be held liable for any issue resulting of links to or contents of third-party websites referred to by its own website, and does not guarantee the absence of any viruses or other elements in these that could affect the user’s computer system, documents or files, excluding any liability for damages of any type whatsoever caused to the user for this reason.

4. INDUSTRIAL AND INTELLECTUAL PROPERTY

Except if the contrary is indicated, all the elements included on the web page, such as the brand, the trade name, the logotypes, design, images, texts, databases and all the items contained therein are the property etc., are the property of SOLUNION Seguros – or it has the necessary license to use them – and are protected by the Industrial and Intellectual Property laws, without access to the web page granting the users any kind of right to those elements.
SOLUNION is the holder of the industrial property rights related to its products and services. With respect to the references to third-party products and services. SOLUNION recognizes in favor of their holders the corresponding industrial and intellectual property rights. The fact that they may be mentioned or appear on the website does not imply the existence of any rights or responsibility by SOLUNION in relation to such industrial and intellectual property rights, nor any support, sponsorship or recommendation by SOLUNION.
Unauthorized use of the information contained on this website, its resale and the infringement of SOLUNION ‘s intellectual or industrial property rights shall give rise to the legally established responsibilities.

5. BROWSING WITH COOKIES

This site uses cookies, small files that are generated in the user’s computer and that provide knowledge of information for merely statistical purposes, such as visit frequency, times of access, or the most selected content.
Cookies are linked to an anonymous user and do not allow access to personal data nor to the hard disc, although the user has the option to prevent their generation through the configuration options of his web browser.
User access to the web page involves authorisation to obtain and process information that is generated as a consequence of its use, under the terms stated, for the sole purpose of providing you more personalised browsing.
User recognizes to know the possibility to reject the treatment of the dates by not accepting the use of Cookies by selecting such possibility.
By accepting this, the User is consenting to the use of cookies for the above purposes.
The User expressly agree, by using this Website, the treatment of information obtained in the manner and with the above purposes. And also it recognizes its ability to refuse treatment of such data or information by rejecting the use of cookies by selecting the appropriate settings to do so in its browser. However, this option of blocking cookies on its browser may not allow full use of all the functionality of the Website.
The User can allow, block or delete cookies installed on its computer by configuring the browser options installed on it:
Chrome
Explorer
Firefox
Safari
If you have questions about this policy of cookies, please contact informacion@www.solunion.com

6. PRIVACY

Mere access by the user to the web page of SOLUNION Seguros does not allow knowledge of any data of a personal nature thereon. Should the user request the Company to provide any kind of additional information, he must authorise automated personal processing of the personal data he may voluntary provide through the appropriate form, that shall be treated confidentially pursuant to the provisions of Organic Act 15/1999 on Personal Data Protection and other applicable laws.
In any event, the user may revoke the consent given and exercise the rights to access, amend, cancel or oppose said data by contacting: reclamaciones@www.solunion.com.
Web pages browsing
SOLUNION gathers data from its visitors. The collected data are as follows:
-The domain name of the Internet provider (ISP) that grants access to the network. For example, a user using the provider XXX shall be identified with the domain name xxx.es. This way, we can create statistics of the most recurrent countries and servers that visit our website.
-The date and time of access to our website. These data allows us to know the peak hours and make all necessary adjustments in order to prevent access problems.
-The Internet address where the link that links to our website started. These data can allow us to know the efficiency of the different buttons and links that point our server, with the purpose of boosting those buttons and links that offer the best results.
-The number of daily visitors of every section. These data allow us to know the most interesting areas, and add or remove their contents, so that users can find the best results.
-This website is measured by Google Analytics y Adobe Digital Marketing Suite. These solutions use page markers and anonymous cookies for the analysis of our web pages activity. You can find more detailed information about Google Analytics privacy policy at https://www.google.com/intl/en_ALL/privacypolicy.html

7. LIABILITY

The user accepts the consequences of any kind that may arise from his free access to the web page. SOLUNION Seguros shall not be held liable for the veracity and exactness of information from third parties unrelated to it, nor for the content the user may access through links to third party web pages embedded in this page.

8. COMPLAINTS AND CLAIMS

Pursuant to the regulations established for protection of users of financial services (Order ECO 734/2004, of 11th March; Royal Decree 303/2004, of 20th February), in the event of a dispute arising over interpretation or performance of contracts signed by the Company, the Insurance Taker, the Insured, the beneficiaries and the third parties damaged may lodge complaints and claims before the Client Care Service of SOLUNION Seguros by letter (P.O. Box: Apartado de Correos 2053-28080 Madrid) or by electronic mail: (reclamaciones@www.solunion.com), pursuant to the Regulations.
Complaints may be made on printed media or by computer, electronic or telematic means, pursuant to the terms of Act 59/2003, of 19th December, on electronic signature.

9. APPLICABLE LEGISLATION AND JURISDICTION

This legal warning and the rest of the contents in this website are governed by Spanish law; whereby, in the event of any controversy, SOLUNION and the user shall be subject to the Courts of the city of Madrid (Spain), waiving any other jurisdiction that may apply.

10. STRUCTURE OF SOLUNION GROUP

Information on the legal structure and governance and organizational structure of the Solunion Group for the purposes of article 182 of Royal Decree 1060/2015, of November 20, on the regulation, supervision and solvency of insurance and reinsurance undertakings.

SOLUNION  is a joint venture of  mapre & euler

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